Privacy Policy

  1. INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA

Your data security is important to us, and we therefore take great care to ensure that your personal data is handled responsibly. Below you can read how Firebird Games ApS (hereinafter ”Firebird Games”, “we”, “us ” or “our “) process personal data about you when we act as data controller. You can also read about your rights in relation to our processing.

  1. FIREBIRD GAMES’ ROLE AS DATA CONTROLLER

In connection with the operation of our business, we process certain personal data. We do this in order to serve you in the best possible way. We mainly collect and process general (non-sensitive) personal data. 

If you have any questions regarding our processing of your personal data, please contact Firebird Games here:

Firebird Games ApS

CVR-no.: 43726412

Ny Havnegade 11, 8700 Horsens

Denmark

Contact information: 

E-mail: legal@firebirdgames.com

  1. WHAT PERSONAL DATA DO WE COLLECT AND WHY

We process personal data about you in a number of different situations. Read more about our processing in the different situations below.

  1. Users of Firebird Games’ online services

Quiverling, Trifeast, Conveyor Puzzle, Hex Puzzle Adventure and Solitaire Challenge are games developed by Firebird Games (the “Games”). 

When you visit Firebird Games’ Games, Firebird Games may process information about your IP address as well as information about your computer, device and browser.

We also process information about your visit (e.g. information about how you access our websites, how you navigate around them, which pages you visit, content you view, your searches, advertisements you have seen, etc.). If you are playing the game through Facebook, personal data is collected through cookies, log files and other technologies (you can read more about our use of cookies in Facebook’s Cookie Policy.).

We use your personal data so that we can make relevant products, supplies, benefits and services available to you and to improve your experience of our websites and online services. We also use personal data to show you content on our and other sites based on your activities and preferences, and to limit the number of times you see the same content.

The legal basis for processing is our legitimate interests in making our website available to you (Article 6(1)(f) of the General Data Protection Regulation) or, where relevant your consent (Article 6(1)(a) of the General Data Protection Regulation and Section 3 of the Danish Executive Order on Cookies).

Device Identifiers

on Android devices we, and our advertising partners, process the Google Advertising ID (GAID), the Android ID (SSAID), and similar device-level identifiers. These identifiers are used to deliver and measure advertising, to detect fraud and invalid traffic, to cap the frequency of ads shown to you, and only where you have given consent, where required to personalise the advertising you see.
You can reset or delete your Google Advertising ID at any time from your Android device’s settings (Settings → Privacy → Ads), which will prevent it from being linked to historical advertising activity.

Crash logs and diagnostic data

When the game crashes or encounters an unexpected error we, and our analytics provider, collect technical information about the event including the type of device, the operating system version, the app version, the state of the game at the time of the crash, and a technical stack trace. This data is used solely to diagnose and fix problems with the game and is not used to identify you.

Third-party services we use in Conveyor Puzzle

Conveyor Puzzle integrates the following third-party services. Each receives the data described below directly from your device:

Google AdMob and Google Mobile Ads SDK (provided by Google Ireland Limited / Google LLC).

Used to deliver rewarded video advertisements inside the game. Receives: your Google Advertising ID (GAID) or, if you have opted out of personalised ads, a non-resettable App Set ID; IP address; device and OS information; coarse location derived from IP; and ad-interaction events (impression, click, completion). Google’s privacy policy: https://policies.google.com/privacy.

Google User Messaging Platform (UMP) (provided by Google).

Used to present the consent message that lets you choose whether ads are personalised. Stores your consent choice on your device.

GameAnalytics (provided by GameAnalytics ApS, Denmark).

Used to understand how players use the game so we can improve it. Receives: a randomly generated install identifier, device and OS information, app version, game events (such as levels started, completed and failed, in-game currency transactions, ad views, in-app purchases) and crash/error reports. GameAnalytics’ privacy policy: https://gameanalytics.com/privacy.

Google Play Billing (provided by Google).

Used to process in-app purchases. Google handles your payment and shares with us only the information we need to deliver the purchase and provide customer support (such as the purchased product, the transaction ID, and the purchase status).

Google Play Services (provided by Google).

Provides core platform functionality such as integrity checking and ad-services support.

We do not sell your personal data. We share data with the providers above only to operate the game and the features described in this policy.

Your choices regarding advertising

When you first launch Conveyor Puzzle on Android in a region that requires it (for example, the European Economic Area, the United Kingdom or the State of California), we present a consent message that lets you choose whether the advertisements you see are personalised. You can change your choice at any time from the Settings screen inside the game. You can also limit ad tracking system-wide by resetting or deleting your Google Advertising ID from your Android device’s settings.

  1. When you play our games or request for support 

When you play the Games, we can process personal data about you such as Facebook-ID, profile information, profile picture, location information, login time, play time, gaming activity, payment information, device information etc.

When you contact our support, we process personal data about the information you provide to us, such as your name, username, e-mail address and the correspondence. 

We process such information for the purpose of providing the Games, to provide support, improve and manage the Games and the services in relation hereto.

We may also use your games progress information to perform segmentation in order to target individual gaming activities and -campaigns.

The legal basis for processing is our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation) as we have legitimate interests in making the Games available, improving our services and to offer support to users.

We store personal data processed in connection with your use of the Games as long as the player is active and for up to 5 years after the player has become inactive. 

  1. SHARING PERSONAL DATA WITH FACEBOOK

As the Games is accessed through Facebook, we collect certain personal data from Meta Platforms Inc. (Facebook), e.g. your login information, which you access through Facebook. We can also disclose personal data to Meta Platforms Inc. (Facebook) when you play the Games. 

Firebird Games and Meta (Facebook) are joint controllers for the processing of personal data collected in connection with in games activity. When using Facebook, we have entered into a joint controller agreement that clarifies the responsibilities between us and Facebook. Read more about your rights as data subject in this regard here: https://www.facebook.com/legal/controller_addendum. 

Facebook also processes personal data for its own purposes, whereas Facebook is a data controller.  In this regard, we refer to Meta Platforms Inc.’s privacy policy for further information about Facebook’s processing of personal data.

  1. CHILDRENS PRIVACY

Conveyor Puzzle is not directed at children under the age of 13 (or under the equivalent minimum age in your jurisdiction — for example, 16 in parts of the European Economic Area). We do not knowingly collect personal data from children under that age. If you are a parent or guardian and believe your child has provided personal data to us, please contact us at legal@firebirdgames.com and we will take steps to delete that information.

Advertisements served inside Conveyor Puzzle are not personalised for users we believe to be children. We instruct our advertising partners, including Google, to treat all ad requests from this app under their respective “child-directed treatment” rules where applicable.

  1. CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), gives you the following rights with respect to the personal information we collect about you:

Right to know. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.

Right to delete. You may request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.

Right to correct. You may request that we correct inaccurate personal information.

Right to opt out of “sharing” for cross-context behavioural advertising. Personalised advertising as described in this policy may qualify as “sharing” under California law. You can opt out at any time by declining the consent prompt shown when the game first launches, by resetting your Advertising ID on your device, or by emailing us at legal@firebirdgames.com.

Right to non-discrimination. We will not deny you service, charge you a different price, or provide a different level of quality of service because you exercised any of these rights.

We do not sell personal information for money. To exercise any of the rights above, email legal@firebirdgames.com from the address associated with your account. We may need to verify your identity before responding.

  1. DISCLOSURE OF YOUR PERSONAL DATA TO OTHERS 

Firebird Games may disclose your personal data to other suppliers and/or service providers in the ordinary course of our business. It may for example be necessary to disclose personal data to Meta Platforms Inc. (Facebook) or Google Play for the purpose of making the Games available.

Firebird Games may also disclose your personal data to a public authority in situations where we are specifically obliged to disclose your personal data pursuant to legislation and notification obligations to which we are subject.

We try to limit the disclosure of personally identifiable information and thus the disclosure of information that can be attributed to you personally.

Firebird Games also discloses your personal data to data processors. Our data processors only process your personal data for our purposes and under our instructions.

  1. TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE EU/EEA

In connection with our processing of your personal data, we may transfer such information to countries outside the EU/EEA (third countries).

Your personal data may be transferred to countries where the European Commission has determined that the level of data protection is equivalent to that in the EU/EEA (secure third countries).

We may also transfer your personal data to unsecure third countries. The transfer of your personal data to unsecure third countries will be based on the Standard Contractual Clauses (SCC) drawn up by the European Commission, which have been specifically designed to ensure an adequate level of protection. We assess the adequacy of the transfer basis and adopt additional measures if necessary to ensure an adequate level of protection for the transfer.

You can read more about the transfer of personal data to countries outside the EU/EEA on the European Commission’s website.

If you would like further information about our transfer of personal data to countries outside the EU/EEA, please contact us.

  1. STORAGE, DATA INTEGRITY AND SECURITY 

When your personal data is no longer needed, we will ensure that it is deleted in a secure manner. 

It is our policy to protect personal data by taking adequate technical and organisational security measures.

We have implemented security measures to ensure data protection for all personal data that we process. We conduct regular internal follow-ups on the adequacy of and compliance with policies and measures.

  1. YOUR RIGHTS

As a data subject, you have certain rights under the General Data Protection Regulation. If you want to exercise your rights, please contact us.

You may – unconditionally and at any time – withdraw your consent. You can do so by sending us an email (see email address above). Withdrawal of your consent will not have any negative impact. However, this may mean that we cannot meet specific requests from you in the future. Withdrawal of your consent will not affect the ​​lawfulness of the processing based on consent before it is withdrawn. Furthermore, it will not affect any processing carried out on another lawful basis.

You can also – unconditionally and at any time – object to our processing when it is based on our legitimate interests. 

Your rights also include the following:

  • Right of access: You have the right to access the personal data we process about you.
  • Right to rectification: You have the right to obtain rectification of any inaccurate and incomplete personal data about you.
  • Right to erasure (right to be forgotten): In exceptional cases, you have the right to obtain erasure of information about you before the time when we would normally delete your personal data.
  • Right to restriction of processing: In certain situations, you have the right to restrict the processing of your personal data. If you have the right to restrict the processing of your personal data, we may only process personal data in the future – apart from storage – with your consent, or for the establishment, exercise or defence of legal claims, or to protect an individual or important public interests.
  • Right to object: In certain situations, you have the right to object to our processing of your personal data, and always if the processing is for direct marketing purposes.
  • Right to data portability: In certain situations, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have such personal data transferred from one data controller to another.
  • Right to lodge a complaint: You can lodge a complaint at any time with the competent data protection authority about our processing of personal data.
  1. UPDATES OF OUR PRIVACY POLICY 

From time to time it will be necessary to update this privacy policy. We will review our privacy policy on a regular basis in order to ensure that it is updated, valid and in accordance with current legislation and the principles for processing of personal data. We will publish new versions of the policy on our website.

This policy has version no. 2 and is valid from 21 May 2026.